Your care

Our top priority at Barts Health London Private Care is to provide all our patients with safe and compassionate care at each stage of their experience with us.

All 16,000 of our talented and dedicated staff subscribe to our WeCare values (to be welcoming, engaging, collaborative, accountable, respectful, equitable). These shape everything we do, every single day. They are visible in every interaction we have with each other, our patients, their families and our partners.

WeCare about you

WeCare about everything from your first appointment letter, to the state of our facilities, to the care and compassion you receive when you are discharged.

As well as our reputation for providing world-leading care across many specialisms, our staff all subscribe to the highest levels of infection control.

In addition, private patients are offered:

• quick access to diagnostic tests at convenient times
• prompt admission and treatment following a consultation
• a private room
• ensuite and accessible bathroom and/or shower
• arm chairs
• a private television
• free WiFi access
• regular refreshment including a wide range of choice for your meals

We encourage your feedback and respond by listening and acting on what you tell us.